The 12:31 Project
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Privacy Policy

We want to handle people’s stories with care.

The 12:31 Project is built around real people and real needs. That means privacy matters to us — especially when someone is being nominated for help.

Last updated: September 9, 2026
the short version

We only want the information we actually need, we do not sell personal information, and helping someone never gives us automatic permission to share their story publicly.

1. Information we may collect

When forms on this site are activated, we may collect information you choose to provide, such as your name, email address, city and state, relationship to a nominee, partnership details, and the information you submit in a message or nomination.

Please do not submit medical records, financial account numbers, Social Security numbers, passwords, full street addresses, or other highly sensitive information through our general website forms.

2. Neighbor nominations

A nomination may include information about another person. Please share only what is reasonably necessary for us to understand the situation. A nomination does not give The 12:31 Project permission to contact, film, photograph, identify, or publicly share the nominee.

If we decide to explore a project, we may contact the nominator first. Any public storytelling involving the neighbor will depend on that person’s direct permission and comfort level.

3. How we use information

We may use information submitted to us to review nominations, respond to questions, evaluate partnership opportunities, coordinate a possible project, protect the safety of participants, improve the website, and keep basic records related to the project.

We do not sell or rent personal information.

4. Service providers and third parties

We may use trusted service providers to host the website, deliver forms or email, process payments, operate a merchandise store, or display public social-media content. Those providers may process information according to their own privacy policies.

Our current website is hosted by Vercel, and our Instagram section may display public content through a third-party feed service. When giving or merchandise checkout is activated, payment information will be handled by the payment or commerce provider used at checkout rather than intentionally stored by this website.

5. Website logs, cookies, and analytics

Our hosting and security providers may automatically receive technical information such as IP address, browser type, device information, requested pages, and timestamps as part of ordinary server and security logs.

If we add analytics, advertising, or optional cookies later, we may update this policy and provide any notices or choices required for those tools.

6. Children

This website is intended for general audiences and is not designed to collect personal information directly from children. If a nomination involves a child, an adult should submit the nomination and should avoid sharing unnecessary identifying or sensitive details.

7. How long we keep information

We may keep submitted information for as long as reasonably needed to review a request, carry out a project, maintain appropriate records, resolve questions, or meet legal and safety obligations. We may delete information sooner when it is no longer useful or appropriate to keep.

8. Your choices

Once our project email is live, you may contact us to ask about personal information you submitted, request a correction, or ask us to delete it when reasonably possible. We may need to keep limited information when required for legal, financial, safety, or recordkeeping reasons.

9. Changes to this policy

As The 12:31 Project grows and new tools are added, this policy may change. The date at the top will show the latest update.

10. Contact

Our official project email will be added here once the the1231project.com domain and project inbox are set up.

The 12:31 Project

We’re just a family trying to live out Mark 12:31. ♡

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Love your neighbor as yourself. — Mark 12:31